If your work colleagues were asked to give a candid and honest assessment of your character and personality, when assured of anonymity, you may well be surprised what was said.
Our perspective of our self tends to be very different to the views held by others. And, such is human nature, often what is most important is not what is said, but what is not said.
A bespoke online online customer helpdesk can yield many benefits for your customers, your service teams and your management. The Helpdesk we developed for our telecommunications client, Total Ltd., helped them win the prestigious Customer Service Award at last year’s Mobile News Awards!
How did we turn a loss making sawmill into a John Lewis sales success?
There was a crisis facing Ireland’s Lisnavagh Estate. Their sawmill could not afford to continue losing money. It needed a new strategy or face being closed down with the loss of jobs and capital investment.
And so it was, in June 2008, TMF’s [...]
Delivering video content over the internet is becoming more and more common as broadband speeds increase. People like watching television! And video is still one of the most engaging and powerful ways to communicate.
The internet is displacing TV at a rapid pace. In a recent survey, it was found that:
50% of those questioned who [...]
Intranet systems are crucial in allowing corporate personnel to access the information they need to perform their tasks.
A properly designed Intranet system allows all its users to communicate easily with each other and as a result, function more efficiently.
Starbucks has released an app that will allow users to find their nearest outlet, details about whether it has a drive-through facility, and the nutritional details of its drinks. U2 has released their U2 Mobile Album app, which tells users the group’s latest news and messages them when a new blog is posted by one [...]
