The Software Farm, part of The Marketing Farm Limited, has developed a string of successful online trading, billing and customer management systems for an array of international clients.
Our team comprises of cherry picked talent working as a highly motivated team in our Bucharest office. Our programmers possess considerable experience in web-based application development and the creation of scripts, programs and interfaces. The software talent in our Bucharest office, overseen by our Director, Dragos Perca, is underpinned by our creative and strategic resource in the UK. This means that we are able to understand and specify the perfect solution from the simplest of briefs.
We will brand and integrate solutions into a front end to meet client requirements and provide communications and support where necessary. Our server bases operate in the UK and the US with contingency systems in place in Romania. We are also able to provide global 24 hour technical support for the systems we develop, in which automated error messaging systems are embedded. All our systems are security audited to safeguard against all possible fraud scenarios.
Case Study
An example of our ability and success is highlighted by our Financial Portal Platform Software, developed in conjunction with New York based EMS Financial Services. This 18 month project was developed to budget and to schedule. It is the world’s most advanced and automated escrow system in operation and securely controls millions of dollars of trades every day across the world and around the clock.
Member Benefits
EMS members can easily setup, track and manage all of their telecom trading transactions in real-time from anywhere and anytime and in any currency.
Members set up a new project by inviting a buyer and/or a seller to transact telecom services. The details of the project are clearly defined (region, rate, increment, invoicing cycle and settlement period) and terms and conditions of agreement are all confirmed automatically.
Upon the acceptance of project terms and conditions by invitee, the buyer is able to allocate and lock funds from their general holding account to the specific project, thereby securing the transaction and activating the project. The buyer is able at any time to increase the amount of security, as may be required.
Once the agreed billing cycle has been reached, the provider simply selects the specific project they would like to invoice, enters the total amount of minutes used into the designated field and an automated invoice is issued to the client for review and approval. Upon acceptance, funds are released from the project holding account and are moved to the provider’s general account.
Members can easily and simply access to all their projects, financial and corporate data with the simple click of their mouse. From simple summary overviews to detailed downloadable reports, members have full control and complete visibility to all their activities, transaction and status.
In the event of a billing discrepancy, the client has the ability of issuing a dispute for a specific invoice, where the disputed amount is held and secured in lock box until a resolved while the remaining balance is released.
Administration benefits
The administration console role reduces administrator input, risk of human error and reduces administration and accountancy costs. It provides complete transparency over all realtime online statements, automatically flagging up unusual or suspect activity.
No activity is unrecorded and a virtual and easily accessible footprint archive of all user, project and fund activity is catalogued. Any account can be frozen and locked and user accounts and instant detailed activity analysis.
All contacts recorded online with the ability to contact customers easily at any time. All data can be downloaded into various user-friendly formats for offline purposes.
Ongoing Support and Upgrades
The Software Farm supports long term maintenance and support contracts. In this case we have released a series of upgrades:
- The administration and optimisation of a database of tens of tables, containing hundreds of thousands of records
- The optimization of modules and improvements of the user interface (quick access, new features), both within the user’s Portal and administrator’s Panel
- The creation of animated charts and reports, based on user input parameters (date range, etc). Export results to offline files.
- Incorporation of extensive use of Ajax, enabling results page content to load faster and ensure form validations are instant
- The use of new new javascript libraries and plugins (jQuery) for date picker widgets, form validation, and canvas manipulation
- The opimisation of the website for quick load, CSS and javascript caching
- The installation and renewal of SSL certificates
- The use of CPanel for daily server updates, security audits, and modules management
We can develop and maintain:Document and Content management systems Please click here for more information |
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Tags: automated escrow systems, booking software, bucharest, cheltenham, gloucester, international software development teams, london, marketing agencies cheltenham, membership systems, new york, online billing systems, online helpdesks, software projects, trading platforms
This entry was posted on Tuesday, March 9th, 2010 at 5:53 am and is filed under The Software Farm. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.